The folks over at Customer Support can cross-reference the email address you provide, with the list of codes and retrieve your own, personal BF code, which they will then send to you. The one you signed up with, the one you expected to receive your email updates on. Nature of issue: 'I have another Billing issue Update emails will come from this address: your account checkbox is checked to receive updates and your email client is not disposing them, then use this link to contact Billing Support. Update Emails will have this in the header: The Battlefield Heroes Team Select the checkbox for : Contact me about Battlefield Heroes and other EA Games.Ĭonfirm that your email client is not sending update emails to your junk folder or is seen as spam. If you feel that you've qualified to receive either of these two emails, here are the steps to take to get your answers.Ĭheck to see if you have selected the box for getting updates in your account information.Ībove the 'logout' button is a button that says MORE.Ī pull down menu will appear, select UPDATE ACCOUNT.Ĭonfirm you address in the address field.

In several cases, players have changed their emails since their original registration and simply forgot to update their accounts. Some players have reported returning to the game after a hiatus recently and not receiving their emails One of which, may have included a required amount of actual game play. Qualifications to receiving the 'Battlefunds Bonus' and 'Medal Rewards' had certain caveats in the criteria, that some beta players may not receive these items.

Players that became part of the Beta after June 22nd, do not qualify.

These same players were also eligible to receive a Beta Medal Reward as recognition of their beta service. Players that signed up before June 22nd were eligible to receive a battlefunds gift of 200BF via the Beta Update Newsletter. Were you apart of the Closed Beta to Battlefield Heroes? Did you not get your 'Battlefunds Bonus' or your 'Beta Medal Rewards'? Are you new to the game and want to know what all the talk is about? Here is information you need to help you understand what this is all about.

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